Head of Operations


  • We're building the first workspace designed for account executives
  • Our users truly love Scratchpad (check out the reviews)
  • We're backed by top-tier investors
We genuinely care about creating a delightful product experience that has a meaningful impact on how salespeople work everyday. We're primarily a distributed team with a remote-first culture. Learn more about our values.


We are looking for a highly driven and exceptional operations focused person to join our team. This is a cross-functional role that impacts nearly all aspects of the business including human resources, legal, finance, business administration, growth and customer operations. You will report directly to the CEO and play a critical role in building the foundation of the company.


  • Create and manage our team member onboarding and training process
  • Recruit and screen for non-technical roles, including growth, design, and support
  • Help with payroll operations for different states we operate in and payments to contractors
  • Work with leadership to create and maintain a program for career roadmaps and performance reviews
  • Manage vendor relationships and invoices
  • Work with leadership on legal projects focused on compliance and security
  • Plan our annual company wide offsite and other team events
  • Develop, implement and review organizational processes and policies
  • Delight our VIP customers by sending gift packages
  • Plan and host events for our customers (salespeople)
  • Help to coordinate customer research sessions for our product and engineering team
  • Manage development of customer testimonial videos, case studies and other content


  • Thrive working on high leverage projects with ambiguity and are comfortable taking on “first-time” assignments with no playbook. You're eager to learn.
  • Scrappy, entrepreneurial mindset and you love to get things done. You don’t suffer from analysis paralysis and are proactive.
  • Proven track record as a top performer in your previous roles
  • Positive attitude and excited about creating an exceptional remote team culture
  • 5+ years of business operations experience, preferably in a startup environment
  • Exceptional attention to detail paired with excellent written communication skill
  • Analytical and data-driven mindset
  • Excited about having a big impact and growing in your role with the company


  • Join the company at the ground floor with lots of growth potential
  • Work on a product that delivers delight and that has a meaningful impact on how people work every day
  • Option to grow into management as the company scales


  • Compensation will include a base salary and equity
  • Flexible vacation
  • Medical, dental, and vision insurance
  • Paid parental leave

Send an email to jobs@scratchpad.com and please include your resume, Linkedin profile, and a short note explaining why you're a good fit for this role.